Shipping policy
Shipping Policy
All orders are shipped from the United Kingdom. Orders are usually dispatched within 1–2 working days.
UK Delivery
Free next-day delivery on all UK orders.
All parcels are fully tracked and insured.
International Delivery
We ship worldwide using reliable tracked and insured services.
Estimated delivery time: 5–10 working days.
Delivery times may vary depending on destination and local customs processing.
Once your order has been dispatched, you will receive a tracking number by email.
For international orders, customs duties and import taxes may be charged by your local authorities.
These charges are not included in our prices or shipping fees and are the responsibility of the buyer.
If a delivery cannot be completed due to unpaid customs charges and is returned to us, the buyer will be responsible for any re-shipping costs.
Original shipping fees and any customs charges are non-refundable.
Please ensure your shipping address is entered correctly at checkout, as we are unable to amend the address once an order has been shipped.